- Jenny L. V. H.Verified BuyerRated 5 out of 5 stars5 months agoGreat shirt pitiful customer service
4 Rhoback polos purchased, thrilled with their quality. My wish is you don’t ever have to ask a customer service question or need a representative…. AI will be on the scene & no hunan will ever cross your path.
RRhoback5 months agoJenny, we're so glad you're loving the quality of your 4 RHOBACK polos! Really appreciate you taking the time to share that feedback. We hear you loud and clear on the customer service experience though—that's definitely not the standard we want to set, and we're always working to improve how we support our customers. Thanks for sticking with us and for the awesome 5-star review! 🙌
- Brian S.Verified BuyerRated 5 out of 5 stars6 months agoGo Cats!
I got lots of compliments on the new style from Rhoback.
RRhoback3 weeks agoBrian, love that the Kentucky Checker Polo is getting you all those compliments! So pumped to hear you're feeling the new style—sounds like we totally nailed it with this one! Go Cats! 🐾 Thanks for the awesome 5-star review!
- Michelle D.Verified BuyerRated 5 out of 5 stars6 months agoBest Gameday Selections
Your quality and design extends to your expanded Gameday collection. This purchase is one of many I have made to give to the very avid sports fans in my life. I was especially happy when you added Texas A&M to the collection! Everyone who has received their Rhoback Gameday shirts or quarter zips loves them. My sons, both medical providers, wear theirs to work every day! The shirts come out of the laundry looking like new, and never have to be ironed!
RRhoback4 hours agoMichelle, this absolutely made our day! We're so thrilled to hear you're loving the Gameday collection and sharing the Rhoback love with all the sports fans in your life. Adding Texas A&M was such an exciting milestone for us, and knowing your sons wear their pieces to work every day just warms our hearts! The fact that they come out of the laundry looking brand new without needing to be ironed — that's exactly what we aim for with our quality and craftsmanship. Thank you for being such an amazing supporter of our brand and for spreading the word about how much everyone loves their Rhoback gear!
- Doug M.Verified BuyerRated 5 out of 5 stars6 months agoDelivery time.
I have been ordering Rhoback merchandise for several years. The clothing is outstanding.
I do have a delivery question. Have you changed your vendor to DHL? I have always been very pleased with the delivery time. However, for the past 2 months my delivery time has been 10-15 days. I don’t find this acceptable and it may influence my future purchases. Thank you
RRhoback4 hours agoHi Doug, thanks so much for taking the time to share your feedback and for being such a loyal customer over the years—it really means the world to us! We're thrilled to hear you think our clothing is outstanding.
We're really sorry to hear about the extended delivery times you've experienced lately. We know how frustrating that must be, especially when you've come to expect faster service from us. We totally understand that delivery speed is super important, and we appreciate you bringing this to our attention so we can look into what's been happening with recent shipments.
Thanks again for sticking with us and for your honest feedback!