Join our team

Current openings

  • Rhoback is opening our first-ever brick-and-mortar retail store right here in our backyard of Charlottesville, VA—and we’re looking for an energetic, customer-focused Key Holder to join the team! This is a unique opportunity to help shape our in-person retail experience from the ground up and play a key role in bringing the Rhoback brand to life for customers in-store.

    As a Key Holder, you’ll serve as a leader on the sales floor, supporting the Store Manager in daily operations, opening and closing the store, and delivering exceptional customer service. When acting as manager-on-duty, you’ll ensure the store runs smoothly, the team is motivated, and every customer leaves with a great experience.

    This full-time role is based on-site at our Charlottesville store and will report directly to the Store Manager. Store opening targeting Fall 2025.

     Responsibilities:

    • Open and close the store, following all operational and security procedures.

    • Lead sales floor activities during assigned shifts, modeling best-in-class customer service and deep product knowledge.

    • Build strong relationships with customers, providing personalized styling and creating a welcoming environment.

    • Support the Store Manager in meeting sales goals by actively engaging with customers, upselling, and motivating the team.

    • Help maintain visual merchandising standards, executing floor sets and ensuring displays reflect the Rhoback brand aesthetic.

    • Assist with inventory management tasks including receiving, restocking, and shrink prevention.

    • Act as a point of contact for resolving customer concerns in the Store Manager’s absence.

    • Support onboarding and training of new associates in customer service, product knowledge, and store procedures.

    • Maintain a clean, organized, and well-presented store environment.

    • Serve as a brand ambassador, representing Rhoback in a professional, positive, and approachable way.

    • Train and mentor part-time staff and new hires.

    • Provide feedback and support performance development.

    • Lead execution of store initiatives and promotions.

    • Ensure compliance with company policies and procedures.

    • Act as primary support for the Store Manager when they are out of the business.

    • Make decisions in the absence of the Store Manager.

    • Help plan and implement key business strategies.

    • Monitor store performance and suggest improvements.

      Qualifications:

    • 2+ years of retail experience, with some leadership, supervisory, or key holder experience preferred.

    • Self-motivated, proactive, and able to generate results with minimal supervision when acting as manager-on-duty.

    • Strong understanding of the importance of customer service and a proven ability to connect with customers.

    • Positive attitude, great enthusiasm, and flexibility to adapt to changing priorities.

    • Effective verbal and written communication skills.

    • Comfortable working up to 40 hours a week, including evenings, weekends, and holidays.

    • Ability to stand/walk for 8+ hours during a shift and lift up to 40 lbs periodically.

    • Familiarity with POS systems (Shopify POS a plus) and basic computer skills.

    • Passion for an active, healthy lifestyle and alignment with Rhoback’s brand values.

    • Must be a team player with a no-task-too-small attitude.


    Always a plus:

    • Visual merchandising experience

    • Familiarity with Rhoback products and customer base (both men’s and women’s)

    • Key-holder or other retail leadership experience

    • Passion for an active, healthy lifestyle

    Company Mission: Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality. 

  • Rhoback is seeking an Allocator to manage product distribution across sales channels and retail locations, ensuring the right product is in the right place at the right time. This role partners with Planning, Merchandising, and Operations to create allocation and replenishment strategies, analyze sales and inventory trends, and support pre-season forecasting. The ideal candidate is highly analytical, detail-oriented, and thrives in a fast-paced, collaborative environment.

    This is a full-time position located in person at Rhoback’s headquarters in Charlottesville, VA, and will report to the Controller.

     Responsibilities:

    • Collaborate with Planning to ensure appropriate topline allocation quantities by Sales Channel align with Demand and Supply Plans

    • Generate weekly replenishment plans by Sales Channel / Store location based on historical sales trends and internal strategies

    • Collaborate with Planning, Merchandising, and Operations teams to submit transfer orders / systematic reserve orders to ensure timely fulfillment and delivery to all Sales Channels / Store locations

    • Collaborate with Planning and Merchandising during pre-season forecasting to create seasonal assortments based on Sales Channel / Store location performance, SKU productivity, WOS / inventory turn targets, and efficient visual merchandising exposure

    • Develop reporting to track and manage replenishable vs non-replenishable products, based on sales trends, inventory levels, sell-through, and seasonality, to optimize total company sell-through

    • Assist in forecasting and analyzing inventory allocation by the Distribution Center to ensure internal targets and goals are met

    • Monitor embroidered inventory levels against forecasted demand to proactively replenish stock and support customer needs and service level agreement requirements

    • Identify and help resolve any issues within the system that may arise from Purchase Order delays, unexpected customer requests/accommodations (reorders and/or cancellations), overselling, and adjusted marketing timelines

    • Communicate with Retail Store Managers to ensure that needs are met and requests are serviced promptly

    • Develop and implement scalable allocation strategies for Sales Channel / Retail Store expansion

    • Generate monthly allocation plans by Sales Channel / Store location based on assortment set by Planning and Merchandising

    • Provide analysis on customer behavior by Sales Channel / Geographic Location to assist with determining the optimal assortment for new customers that aligns with market demands and customer expectations

    Qualifications

    • College degree required.

    • 2 years of merchandise/retail allocation or related experience.

    • Analytical and quantitative with acute attention to detail.

    • Expert at Microsoft Excel and building analyses.

    • Comfortable owning and improving existing processes and Excel files.

    • Ability to work independently and switch rapidly between projects.

    • Self-starter work ethic with a desire to make a positive impact.

    • Strong internal and external communication skills.

    • Ability to think strategically, advise, and impact Rhoback’s direction with data-driven analysis.

    • Propensity to go above and beyond and think outside the box.

    • Openness to change and new ways of solving problems.

    • No task too small attitude.

    • Trustworthy and full of integrity.

    Company Mission: Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.