Join our team
Current openings
Rhoback is seeking a detail-oriented Embroidery Specialist to help scale our wholesale business. This role will be focused on embroidery setup, customization, sizing, thread color matching, and approval of all logo files as it relates to wholesale orders, custom collaborations, licensed logos, and quick-turn embroidery.
You’ll act alongside both the operations and sales teams. Key responsibilities will include overseeing embroidery file management and communication with internal teams and vendors. Ideal candidates have embroidery operations experience in the golf and/or corporate order business, a strong eye for detail, and thrive in a fast-paced, high-growth environment.
This is a foundational role with the opportunity to build and streamline the embroidery process as Rhoback expands its footprint in golf clubs, college bookstores, and scales its quick-turn capabilities.
Responsibilities:
-
Manage logo file processing: sizing, thread color matching, digitization, and embroidery-ready formatting for green grass and licensed logos
-
Serve as the main point of contact for embroidery across sales, design, and product development teams for the green grass, custom collaborations, and collegiate channels
-
Coordinate with embroidery vendors to ensure high-quality output
-
Review and approve logo placements and mockups in alignment with product specs and brand standards
-
Maintain organized tracking of all embroidery files
-
Identify and resolve any logo inconsistencies, technical issues, or production risks before stitching
-
Support the creation and refinement of scalable systems and SOPs for embroidery as volume increases
-
Collaborate with wholesale sales team to align on client-specific embroidery needs and deadlines, including file customization
-
Uphold quality control standards through pre-production review and post-production inspection
-
Manage embroidery needs for all custom collaborations, including with the PGA Tour
-
Help set up and execute Rhoback’s quick-turn embroidery program from logo intake to production handoff
Qualifications:
-
2–5 years of experience in embroidery coordination, logo operations, or custom embellishment—preferably in golf or premium apparel corporate orders
-
Strong understanding of embroidery file setup, digitization, and production processes
-
Familiarity with embroidery software (e.g., Wilcom, Pulse) and common file formats (.DST, .EMB, .AI, .PDF)
-
High attention to detail and strong aesthetic eye for logo sizing, thread color, and placement
-
Proven ability to manage multiple projects simultaneously in a fast-paced, quick-turn environment
-
Excellent organizational and communication skills—must be able to liaise clearly across teams
-
Comfort working with third-party vendors and ensuring quality control from afar
-
Strong sense of urgency and accountability; able to own and improve internal embroidery systems
-
Understanding of golf retail market is a plus
-
Experience helping build or scale a custom embroidery or embellishment program is a plus
-
Highly motivated self-starter with a team-first attitude and "no task too small" mindset.
-
Comfortable giving and receiving feedback and working cross-functionally.
-
Proficient in Microsoft Office Suite.
-
Trustworthy and full of integrity
-
Must be a team player with a no-task-too-small attitude
About Rhoback
-
The Activity: We crave activity. It inspires us. We believe there is an activity for everyone, and there is no better way to bring people together. Our favorite days are packed with activities. We often have to fight the sunset to fit them all in.
-
The Activewear: We needed activewear that could transition seamlessly from one activity to the next. We never found it, so we made it. We created our favorite designs, developed the best performance fabrics, and made top of the line activewear to fit our lifestyle and hopefully yours too.
-
The Inspiration: Rhoback gets its name from the Rhodesian Ridgeback, a dog bred to hunt lions. The Ridgeback perpetually craves activity and has an unmistakable ridge that runs down its back. Wearing the Ridge inspires us to always be ready for the next adventure.
Company Mission: Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.
Only serious and qualified candidates with a passion for growing a fun startup e-commerce brand will be considered. If you think you'd make a great addition to the Rhoback Team, please submit your resume and portfolio to laura@rhoback.com.
#CraveActivity
-
Rhoback is seeking an Allocator to manage product distribution across sales channels and retail locations, ensuring the right product is in the right place at the right time. This role partners with Planning, Merchandising, and Operations to create allocation and replenishment strategies, analyze sales and inventory trends, and support pre-season forecasting. The ideal candidate is highly analytical, detail-oriented, and thrives in a fast-paced, collaborative environment.
This is a full-time position located in person at Rhoback’s headquarters in Charlottesville, VA, and will report to the Controller.
Responsibilities:
-
Collaborate with Planning to ensure appropriate topline allocation quantities by Sales Channel align with Demand and Supply Plans
-
Generate weekly replenishment plans by Sales Channel / Store location based on historical sales trends and internal strategies
-
Collaborate with Planning, Merchandising, and Operations teams to submit transfer orders / systematic reserve orders to ensure timely fulfillment and delivery to all Sales Channels / Store locations
-
Collaborate with Planning and Merchandising during pre-season forecasting to create seasonal assortments based on Sales Channel / Store location performance, SKU productivity, WOS / inventory turn targets, and efficient visual merchandising exposure
-
Develop reporting to track and manage replenishable vs non-replenishable products, based on sales trends, inventory levels, sell-through, and seasonality, to optimize total company sell-through
-
Assist in forecasting and analyzing inventory allocation by the Distribution Center to ensure internal targets and goals are met
-
Monitor embroidered inventory levels against forecasted demand to proactively replenish stock and support customer needs and service level agreement requirements
-
Identify and help resolve any issues within the system that may arise from Purchase Order delays, unexpected customer requests/accommodations (reorders and/or cancellations), overselling, and adjusted marketing timelines
-
Communicate with Retail Store Managers to ensure that needs are met and requests are serviced promptly
-
Develop and implement scalable allocation strategies for Sales Channel / Retail Store expansion
-
Generate monthly allocation plans by Sales Channel / Store location based on assortment set by Planning and Merchandising
-
Provide analysis on customer behavior by Sales Channel / Geographic Location to assist with determining the optimal assortment for new customers that aligns with market demands and customer expectations
Qualifications:
-
College degree required.
-
2 years of merchandise/retail allocation or related experience.
-
Analytical and quantitative with acute attention to detail.
-
Expert at Microsoft Excel and building analyses.
-
Comfortable owning and improving existing processes and Excel files.
-
Ability to work independently and switch rapidly between projects.
-
Self-starter work ethic with a desire to make a positive impact.
-
Strong internal and external communication skills.
-
Ability to think strategically, advise, and impact Rhoback’s direction with data-driven analysis.
-
Propensity to go above and beyond and think outside the box.
-
Openness to change and new ways of solving problems.
-
No task too small attitude.
-
Trustworthy and full of integrity.
About Rhoback
-
The Activity: We crave activity. It inspires us. We believe there is an activity for everyone, and there is no better way to bring people together. Our favorite days are packed with activities. We often have to fight the sunset to fit them all in.
-
The Activewear: We needed activewear that could transition seamlessly from one activity to the next. We never found it, so we made it. We created our favorite designs, developed the best performance fabrics, and made top of the line activewear to fit our lifestyle and hopefully yours too.
-
The Inspiration: Rhoback gets its name from the Rhodesian Ridgeback, a dog bred to hunt lions. The Ridgeback perpetually craves activity and has an unmistakable ridge that runs down its back. Wearing the Ridge inspires us to always be ready for the next adventure.
Company Mission: Rhoback is a community of passionate and motivated people looking to generate positivity, bring people together, and inspire activity by creating high quality products and engaging content for those who seek inspiration, motivation, and connection with a #craveactivity mentality.
Only serious and qualified candidates with a passion for growing a fun startup e-commerce brand will be considered. If you think you'd make a great addition to the Rhoback Team, please submit your resume and portfolio to laura@rhoback.com.
#CraveActivity
-
Rhoback is opening our first-ever brick-and-mortar retail store right here in our backyard of Charlottesville, VA—and we’re looking for an energetic, customer-focused Key Holder to join the team! This is a unique opportunity to help shape our in-person retail experience from the ground up and play a key role in bringing the Rhoback brand to life for customers in-store.
As a Key Holder, you’ll serve as a leader on the sales floor, supporting the Store Manager in daily operations, opening and closing the store, and delivering exceptional customer service. When acting as manager-on-duty, you’ll ensure the store runs smoothly, the team is motivated, and every customer leaves with a great experience.
This full-time role is based on-site at our Charlottesville store and will report directly to the Store Manager. Store opening targeting Fall 2025.
Key Responsibilities:
-
Open and close the store, following all operational and security procedures.
-
Lead sales floor activities during assigned shifts, modeling best-in-class customer service and deep product knowledge.
-
Build strong relationships with customers, providing personalized styling and creating a welcoming environment.
-
Support the Store Manager in meeting sales goals by actively engaging with customers, upselling, and motivating the team.
-
Help maintain visual merchandising standards, executing floor sets and ensuring displays reflect the Rhoback brand aesthetic.
-
Assist with inventory management tasks including receiving, restocking, and shrink prevention.
-
Act as a point of contact for resolving customer concerns in the Store Manager’s absence.
-
Support onboarding and training of new associates in customer service, product knowledge, and store procedures.
-
Maintain a clean, organized, and well-presented store environment.
-
Serve as a brand ambassador, representing Rhoback in a professional, positive, and approachable way.
-
Train and mentor part-time staff and new hires.
-
Provide feedback and support performance development.
-
Lead execution of store initiatives and promotions.
-
Ensure compliance with company policies and procedures.
-
Act as primary support for the Store Manager when they are out of the business.
-
Make decisions in the absence of the Store Manager.
-
Help plan and implement key business strategies.
-
Monitor store performance and suggest improvements.
Qualifications:
-
2+ years of retail experience, with some leadership, supervisory, or key holder experience preferred.
-
Self-motivated, proactive, and able to generate results with minimal supervision when acting as manager-on-duty.
-
Strong understanding of the importance of customer service and a proven ability to connect with customers.
-
Positive attitude, great enthusiasm, and flexibility to adapt to changing priorities.
-
Effective verbal and written communication skills.
-
Comfortable working up to 40 hours a week, including evenings, weekends, and holidays.
-
Ability to stand/walk for 8+ hours during a shift and lift up to 40 lbs periodically.
-
Familiarity with POS systems (Shopify POS a plus) and basic computer skills.
-
Passion for an active, healthy lifestyle and alignment with Rhoback’s brand values.
-
Must be a team player with a no-task-too-small attitude.
Always a plus:
-
Visual merchandising experience
-
Familiarity with Rhoback products and customer base (both men’s and women’s)
-
Key-holder or other retail leadership experience
-
Passion for an active, healthy lifestyle
About Rhoback
Rhoback is one of the fastest-growing lifestyle activewear brands in the U.S., known for high-quality, performance-driven apparel and a strong community-driven brand. Based in Charlottesville, VA, we’re expanding rapidly and are seeking passionate team members to help scale our operations during this exciting phase of growth.
If you think you'd make a great addition to the Rhoback Team, please apply now here.
#CraveActivity
-
Rhoback is opening our first-ever brick-and-mortar retail store right here in Charlottesville, VA—and we’re looking for enthusiastic, customer-focused Sales Associates to join our team! This is a unique opportunity to be part of our store’s opening team and help bring the Rhoback brand to life for customers in-person.
As a Sales Associate, you’ll serve as a brand ambassador—delivering exceptional service, sharing your product knowledge, and creating memorable experiences for every customer. You’ll help maintain the store’s appearance, support daily operations, and contribute to sales goals by building strong customer relationships.
This role is part-time, targeting Fall 2025.
Key Responsibilities:
-
Greet every customer warmly and engage in conversation to understand their needs.
-
Provide personalized product recommendations and styling suggestions based on customer preferences.
-
Serve as a product expert, sharing the features, benefits, and stories behind Rhoback apparel.
-
Assist customers with fitting room needs, product availability checks, and special orders.
-
Process sales transactions efficiently, accurately handling cash, credit, and returns.
-
Maintain visual merchandising standards by keeping displays tidy and replenished.
-
Assist with inventory tasks such as restocking, folding, and organizing product.
-
Keep the sales floor and stockroom clean, organized, and safe.
-
Support store promotions and events by setting up displays and actively engaging customers.
-
Build and maintain relationships with customers, capturing contact information for follow-up when appropriate.
Qualifications:
-
1–2 years of retail, hospitality, or customer service experience preferred.
-
Strong customer service skills with a genuine passion for helping people.
-
Positive attitude, enthusiasm for the Rhoback brand, and an outgoing personality.
-
Self-motivated and able to work both independently and as part of a team.
-
Basic understanding of sales principles and POS systems (Shopify POS a plus).
-
Effective verbal and written communication skills.
-
Flexibility to work evenings, weekends, and holidays.
-
Ability to stand/walk for up to 8 hours and lift up to 40 lbs periodically.
-
Must be a team player with a no-task-too-small attitude.
Always a plus:
-
Retail sales experience
-
Visual merchandising experience
-
Familiarity with Rhoback products and customer base (both men’s and women’s)
-
Passion for an active, healthy lifestyle
About Rhoback
Rhoback is one of the fastest-growing lifestyle activewear brands in the U.S., known for high-quality, performance-driven apparel and a strong community-driven brand. Based in Charlottesville, VA, we’re expanding rapidly and are seeking passionate team members to help scale our operations during this exciting phase of growth.
If you think you'd make a great addition to the Rhoback Team, please apply now here.
#CraveActivity
-